Question: Can I Change My Cox Plan?

Can I downgrade my Cox Internet service?

We are working to expand the service changes customers can make online.

At this time, it is necessary to speak with an agent to downgrade your services.

To get the hours of operation and the phone numbers for your local Cox Sales and Support teams, go to

What is the best Cox bundle?

Our favorite Cox internet plan is their $59.99 Internet Preferred 150Mbps; our favorite Cox internet/phone bundle is their $69.99 Internet Preferred 150Mbps + Phone plan; and our favorite Cox internet/TV bundle is their $89.99 Bronze Duo Internet premier 150Mbps + Contour TV plan.

Is 300 Mbps fast?

300 Mbps internet delivers 37.5 MB/second download speeds. To put this into perspective, at this speed you can download a 255 MB iTunes update in about 7 seconds, and with fiber-optic internet you get upload speeds to match.

Can you transfer Cox to another person?

To take ownership of an account from another person, you will need both the Account Release and the Account Assumption form. The current account holder must compelte the Rlease Agreement and the new account holder must complete the Assumption Agreement.

Can I move my Cox Cable box to another house?

Please bring all your existing Cox equipment to your new home. This includes all the wires, cables, boxes, modems, etc. Also, to ensure easy installation, make sure you have any TVs, computers, etc. placed where you want them in your new home.

How do I change my Cox services?

From the home page, click Sign In My Account and Enter your User ID and Password. Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password. Result: The My Account menu displays. Click Move My Services.

Why is Cox cable so expensive?

They’re expensive because there’s no real competition for residential high-speed internet (yet). You can get an internet-only package, but they do push their TV and telephone bundles for “savings”. They make a big deal about how you “save money” when you “bundle” and add the phone line to your service plan.

How much is Cox Internet by itself?

Cox Internet Plans SummaryPackage nameDownload speed12-Month introductory priceInternet Starter 1010 Mbps$19.99/mo.Internet Essential 3030 Mbps$29.99/mo.Internet Preferred 150150 Mbps$49.99/mo.Internet Ultimate300 Mbps$69.99/mo.Jul 23, 2020

Does Cox give you a free modem?

Select Cox High Speed Internet and Cox Digital Telephone® subscribers may be able to rent an Internet and telephone modem for free, though not all plans qualify. The modem is a two-in-one product, eliminating the need for a separate Internet and telephone modem.

Can I move my Cox modem?

You simply unplug the modem and move to the coax in the room you want. … Move the modem to the new location, screw the coax cable into the outlet, connect it to your router or computer (if applicable), and plug the power in last. If the modem fails to synchronize, it may indicate that the cable outlet isn’t active.

Can I lower my Cox bill?

Speak to customer service From time to time, Cox may offer additional discounts for veterans, students, and the elderly. They may also be able to help you assess what services you need to help you reduce your monthly bill. If you have a better quote from a competitor, they may be willing to match it.

Does Cox have early termination fee?

Internet Offers. Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected.

What is the cheapest Cox Internet plan?

Cox Communications internet plans and pricesPackagePrice*Download speeds up toCox Internet Essential 50$39.99/mo.50 MbpsCox Internet Preferred 150$59.99/mo.150 MbpsCox Internet Ultimate 500$79.99/mo.500 MbpsGigablast$99.99/mo.940 Mbps1 more row

How do I cancel my Cox cable bill?

Cancel your services. We’re sorry to see you go and hope to serve you again in the future. If you’d like to cancel your service, call 1-800-234-3993 to get started. Available in select Cox service areas.

Does Cox give senior discounts?

In addition, Cox offers a senior citizen discount of 30 percent off basic cable services. Customers who are 60 or older and earn less than $24,000 can apply at their local Council on Aging.